New patient booking, visit reminders and patient reactivation for chiropractors.
Care plans work when patients show up consistently, and many practices have hundreds of inactive patients who'd come back with a nudge. Alcreo gives your practice online new-patient booking, visit reminders, friendly check-ins with past patients and automatic billing for wellness plans. Notes and claims stay in your EHR.
Many practices don't need more marketing. They need fewer gaps after the first call.
New patients, missed visits and patients who drift away all depend on follow-up that a busy front desk can't always get to:
Calls during check-in
The front desk is checking patients in, a new patient calls, and the call goes to voicemail.
Phone-only scheduling
Patients who want to book at 10 PM can't, so some search for an office that lets them.
Missed visits
Patients who miss a visit without a reminder often don't reschedule, and their care plan stalls.
Inactive patients
Your software lists hundreds of past patients. Nobody has time to check in with them.
Wellness plans billed by hand
Monthly plans are steady revenue, but manual billing leads to late and missed payments.
Patients feel better and move on
Few leave a review unless someone asks while they're happy with their progress.
Patient communication for a chiropractic practice
These handle scheduling and outreach. Clinical notes, coding and claims stay in your EHR.
A website patients can find
Pages for back pain, neck pain, headaches, sports injuries and prenatal care, plus pages for your city and neighborhoods.
Missed-call text back
When the front desk is busy, callers get a text with a link to book their first visit.
Online new patient booking
New patients book a first visit online and complete intake forms ahead of time.
A patient pipeline
See inquiries, first visits and active patients by stage, with the source and next step on each card.
Visit reminders
Patients get reminders before each visit, with a reschedule link so they move the visit instead of skipping it.
Reactivation check-ins
Patients who haven't been in for a period you choose get a friendly check-in with a booking link.
Wellness plan billing
Bill monthly wellness plans automatically and send invoices for cash-pay visits.
Patient newsletters
Share stretches, posture tips and office news by email so patients remember you.
Review requests
After a visit, patients get a review request with a direct link to your Google profile.
From a sore back on Sunday to an active patient
Someone wakes up with lower back pain on a Sunday and searches for a chiropractor nearby. Here's how it could go.
Patients who finish care move to a check-in list so they come back when they need you.
This is an illustration of how the system can work, not a specific customer's results.
- Sun 9:30 AMOnline bookingThey book a Monday first visit from your website. Intake forms go out right away.
- Sun 9:35 AMIntake doneThey complete history forms on their phone.
- MonFirst visitYour doctor sees them with intake answers ready, and follow-up visits are booked.
- Week 3Missed visitThey miss a Wednesday visit. A reschedule text goes out that afternoon and they rebook for Friday.
- Week 6Review requestAs they improve, a review request goes out.
- Week 8Wellness planThey join your monthly wellness plan and billing runs automatically.
Set up for the patients you see
Pain-relief patients, families and athletes each need a different rhythm.
Pain relief and injury
Patients who want care soon.
- Missed-call text back
- Online first-visit booking
- Visit reminders
- Care completion check-ins
Wellness and family care
Ongoing maintenance visits.
- Wellness plan billing
- Family member records
- Monthly newsletters
- Reactivation check-ins
Sports and prenatal
Specialty care with specific needs.
- Specialty pages
- Intake forms by patient type
- Workshop registration
- Referral partner tracking
Keep your EHR. Improve booking, reminders and reactivation.
Clinical notes, coding and insurance claims stay in your EHR and practice management software. Alcreo isn't a medical record system.
What practice software often doesn't do well is patient communication: answering new patient calls, online booking, reminders, reactivation, newsletters and review requests.
Some practices book through Alcreo. Others keep scheduling in their current software and use Alcreo for the website, outreach and reviews. During setup we import your patient contacts.
Is Alcreo a good fit for your practice?
It works well for independent chiropractic practices with one or a few locations.
A good fit if
- New patient calls get missed at the front desk
- Missed visits disrupt care plans
- You have many inactive patients
- You offer cash-pay wellness plans
Probably not the right tool if
- You need an EHR, SOAP notes or claims processing
- You want messages to include treatment details
- Your practice software already handles reminders and reactivation well
Texts about appointments, not health details
Patients trust you with health information. Texts and emails stay focused on logistics.
Logistics only
Reminders and messages cover appointments, forms and office news, not diagnoses or treatment details.
Talk with us about HIPAA
If your practice is covered by HIPAA, tell us before launch. We'll plan what information is collected, where it's kept and what stays in your EHR.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms. STOP replies are honored automatically.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your chiropractic practice website could look like
A warm, clear site that explains what you treat and makes booking a first visit easy.
Condition and city pages help you show up for searches like "chiropractor near me" and "sciatica treatment in [your city]." Doctor bios, what to expect at the first visit and real reviews help patients choose you.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your chiropractic practice works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for chiropractors
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with condition pages
- ✓CRM, patient pipeline and follow-up
- ✓Missed-call text back, booking and texting
- ✓Visit reminders, plan billing and reviews
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with condition and city pages
- ✓Reactivation, newsletter and review buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each business type and area.
AI for the routine work, with your team in charge
For a chiropractic office, AI helps the front desk with routine questions, like insurance accepted or parking, and drafts reactivation and reminder messages. It doesn't answer clinical questions.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "when a patient hasn't had a visit in 60 days, text a friendly check-in with a booking link, then email a week later" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from chiropractors
Don't see yours? Book a 15-minute call and ask us directly.
Can new patients book online?+
Yes. New patients book a first visit, complete intake forms ahead of time and get reminders by text and email.
Does Alcreo replace my EHR?+
No. Clinical notes, billing and claims stay in your EHR. Alcreo handles your website, inquiries, booking, reminders, reactivation and reviews.
How do reactivation check-ins work?+
Patients who haven't visited in the window you choose get a friendly check-in with a booking link. It stops when they book or reply.
What do reminder texts include?+
Appointment time, location and a reschedule link. They're set up to stay on scheduling, not health details.
Can I bill wellness plans automatically?+
Yes. Monthly plans bill by card or ACH, and cash-pay visits can be invoiced with a pay link.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other health & wellness businesses we set up
Related: Scheduling · Missed-call text back · CRM & pipeline · Automations · Alcreo Payments · Websites
More new patients booked online, and fewer missed visits.
Book a free 15-minute demo and we'll start building your website live on the call.