Online appointment scheduling with reminders built in.
Customers pick a time that's actually open, get a confirmation right away and a reminder before they arrive. Bookings land on the right calendar and the customer's record, so your team stops playing phone tag over times.
Booking shouldn't take four messages.
"Do you have anything Thursday?" "I have 2 or 4." "Can you do 3?" "How about Friday?" Every back-and-forth is time your team isn't spending with customers, and every delay gives the customer a chance to book somewhere else.
Then there are the no-shows. Someone booked three weeks ago, forgot, and the slot sits empty while another customer was waiting for it.
Online scheduling fixes both: customers book themselves into real availability, and reminders go out automatically so fewer appointments are forgotten.
Scheduling features that save the back-and-forth
Booking pages and widgets
A booking link to share by text or email, and a calendar you can embed on your website.
Real availability
Set working hours, buffers between appointments, minimum notice and how far ahead people can book.
Confirmations and reminders
Text and email confirmations at booking and reminders before the appointment, on a schedule you choose.
Easy rescheduling
Customers can reschedule or cancel from a link, which opens the slot for someone else.
Team calendars
Let customers book a specific person or the next available team member, with bookings shared across the team.
Calendar sync
Connect Google, Outlook or iCloud calendars so personal events block time and new bookings show up where you already look.
Deposits at booking
Collect a deposit or payment when someone books, through Alcreo Payments.
Connected to your CRM
Every booking attaches to the contact and can move them forward in your pipeline.
What happens when someone books
They pick a time
From your website, a link you texted, the AI receptionist or a social profile.
They get a confirmation
A text and email with the details, the address or video link, and how to reschedule.
Your team is ready
The booking appears on the right calendar with the customer's history and answers to your intake questions.
Reminders and follow-up
Reminders before the visit, then a thank-you, review request or rebooking prompt after.
How reminders help with no-shows
Most no-shows aren't rude. People forget, or something comes up and calling to cancel feels like a hassle. Reminders and a one-tap reschedule link handle both.
Scheduling for different kinds of businesses
Salons, spas and clinics
Book by service and provider, with service lengths, buffers and deposits for longer appointments.
Home service estimates
Customers book estimate windows, and the tech gets the address and job notes ahead of time.
Consultants and coaches
Discovery calls with video links and intake questions, booked straight from your website.
Studios and classes
Class and group sessions with limited spots, waitlists, reminders and easy rebooking.
Put your booking link everywhere customers find you
The more places people can book, the fewer calls and messages it takes to fill your calendar.
Scheduling that's connected, not another app
Standalone booking apps handle the calendar. They usually don't know who the customer is, what they've bought or whether they've been texted.
Set up for you
We build your services, durations, availability rules, intake questions and reminder messages during setup.
One customer record
Bookings, texts, payments and notes live together, so your team has context before every appointment.
Follow-up included
Thank-you messages, review requests and rebooking reminders run automatically after each visit.
Moving to a new booking system
Existing appointments
Upcoming appointments need to move over or be finished in your old system. We'll plan the changeover so nothing is double-booked.
Industry-specific software
If you rely on specialized software, like an EHR for medical records or a dispatch board for field crews, Alcreo scheduling may work alongside it rather than replace it.
Reminder messages need registration
Text reminders run on your registered business number. We handle A2P 10DLC registration during setup. Business texting
Health businesses
If appointments involve protected health information, talk with us about HIPAA requirements before you launch. Health businesses pay the same plan price.
Scheduling questions
Can customers book from my website?+
Yes. We add a booking calendar to your site and give you a booking link to share by text, email and social media.
Does it sync with Google Calendar or Outlook?+
Yes. Google, Outlook and iCloud calendars sync, so busy times are blocked and new bookings show up where you already look.
Can I take deposits when people book?+
Yes, payments and deposits can be collected at booking through Alcreo Payments.
Can customers reschedule without calling?+
Yes. Confirmations and reminders include a link to reschedule or cancel, based on the rules you set, such as no changes within 24 hours.
Will reminders stop no-shows?+
They help, but no system eliminates them. Reminders plus easy rescheduling usually means fewer forgotten appointments and more time to refill cancellations.
Can different team members have their own calendars?+
Yes. Each person can have their own availability, and customers can choose a person or the next available.
Can I ask questions when people book?+
Yes. Add intake questions to the booking form, like the service needed, the address or how they heard about you. Answers save to the contact record.
Can I limit how far ahead or how last-minute people book?+
Yes. Set minimum notice, a booking window and buffers between appointments so your schedule stays workable.
Is scheduling included in my plan?+
Yes, in both Launch and Growth. See pricing
Let customers book themselves.
We'll show you a booking page set up with your services, hours and reminders.