A pest control CRM that turns one-time treatments into recurring service plans.
Recurring plans are the backbone of most pest control companies, and the best time to offer one is right after a treatment works. Alcreo answers missed calls by text, books service online, follows up with plan offers, reminds plan customers before each visit and bills them automatically.
Calls peak in a few months. Recurring revenue is built the rest of the year.
When ants, wasps and mice all show up at once, the office gets stretched. These gaps follow:
Calls stacked up in peak season
When the phones are busy, a text back gives callers a way to book instead of calling another company.
One-time treatments that stay one-time
A customer is relieved after a treatment, but the conversation about a quarterly plan doesn't happen.
Confirming visits by phone
Office staff spend hours calling plan customers about upcoming visits they could confirm by text.
Plans billed by hand
Manual billing means late payments and declined cards that nobody catches right away.
Inspection quotes that sit
Termite and exclusion inspections lead to bigger quotes that need a follow-up.
Few reviews
Customers are glad the problem is gone, but rarely post a review unless asked.
Built around the recurring service model
Routing and chemical records stay in your pest control software. Alcreo handles sales, plan sign-ups, reminders and billing.
A website built for local search
Pages for general pests, termites, rodents, mosquitoes and wildlife, plus pages for your service area.
Missed-call text back
Callers get a text within seconds so they can describe the problem, send a photo and book.
Service booked online
Customers choose a window for inspections and treatments, with prep instructions and on-the-way texts.
Plan offers after a one-time treatment
A day or two after the treatment, customers get a short explanation of your plans and a link to sign up.
Recurring plan billing
Bill monthly, quarterly or annual plans automatically by card or ACH, with alerts when a payment fails.
Visit reminders
Plan customers get a reminder before each visit, with prep instructions and an easy way to reschedule.
Inspection quote follow-up
Termite and exclusion quotes get a follow-up schedule that stops when the customer approves or replies.
Seasonal offers
Mosquito, termite swarm and rodent season reminders go out to past customers who opted in.
Review requests after service
Customers get a request with a direct link to your Google profile after their visit.
From ants in the kitchen to a quarterly plan
A homeowner finds ants on a Saturday morning and calls three companies. Here's how the next few weeks could go.
Customers who decline a plan get a seasonal check-in before the next peak.
This is an illustration of how the system can work, not a specific customer's results.
- Sat 8:05 AMMissed callThe caller gets a text and replies with a photo of the ants.
- Sat 8:12 AMBookedThey pick a Monday window. Prep instructions and reminders go out.
- MonTreatedYour tech treats the home and the invoice is paid by text.
- TuePlan offerA short message explains your quarterly plan and what it covers.
- Day 9A question firstThey ask whether the plan covers spiders. Your office answers, and they sign up with autopay.
- Each quarterVisits and billingVisit reminders, billing and review requests run on schedule.
Set up for the services you offer
General pest plans, specialty work and commercial accounts each need their own flow.
General pest plans
Recurring residential service.
- Plan sign-up pages and checkout
- Recurring billing by card or ACH
- Visit reminders with prep instructions
- Failed-payment alerts
Termite, rodent and wildlife
Inspections that lead to bigger jobs.
- Inspection booking with photos
- Quote follow-up
- Deposit collection
- Warranty renewal reminders
Commercial accounts
Restaurants, offices and property managers.
- Recurring service scheduling
- Monthly invoicing
- Service notes per account
- Contract renewal reminders
Keep your routing and service records
If you run routes, service records or chemical tracking in pest control software, keep it. Alcreo isn't a routing tool and doesn't handle regulatory application records.
What tends to slip is the sales and follow-up around service: missed calls, plan offers after one-time treatments, inspection quote follow-up, billing and review requests.
Alcreo connects with QuickBooks for invoicing and payments, and during setup we import your customers so plan offers, reminders and reviews can start right away.
Is Alcreo a good fit for your company?
It suits independent pest control companies that want to grow their recurring customer base.
A good fit if
- Most of your one-time customers never move to a plan
- You confirm visits by phone
- You bill plans by hand or chase failed payments
- Calls go unanswered in peak season
Probably not the right tool if
- You need route optimization or technician scheduling
- You need chemical use and regulatory reporting
- Your pest control software already handles plan billing and reminders well
Visit reminders and offers, with permission
Reminders and plan offers work best when customers asked to hear from you.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms.
Opt-outs honored automatically
STOP replies and email unsubscribes are honored right away.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
Policies that stay current
Growth includes an auto-updating privacy policy, terms and cookie consent for your website. On Launch it's a $20/month add-on.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your pest control company website could look like
A clear site that explains your plans and makes booking a treatment easy.
Service and city pages help you show up for searches like "pest control near me" and "termite inspection in [your city]." Clear plan descriptions and real reviews help customers choose a plan from the start.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your pest control company works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for pest control companies
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with service and plan pages
- ✓CRM, customer pipeline and follow-up
- ✓Missed-call text back, booking and texting
- ✓Recurring billing, visit reminders and reviews
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with service and city pages
- ✓Plan conversion and seasonal offer buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each service category and location.
AI for the routine work, with your team in charge
For a pest control company, AI is useful for the questions you answer all season, like how to prepare for a treatment, using answers you've approved, and for drafting plan offers and visit reminders.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "the day after a one-time treatment, text the customer our quarterly plan offer, then email a reminder on day 5" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from pest control owners
Don't see yours? Book a 15-minute call and ask us directly.
How do one-time customers get offered a plan?+
After a one-time treatment, a short sequence explains your plans and links to sign up. It stops when they enroll or reply.
Can customers sign up for a plan online?+
Yes. Plan pages include checkout, and customers can set up autopay by card or ACH.
Does it replace my routing software?+
No. Keep routing and service records where they are. Alcreo handles your website, calls, booking, plan sign-ups, billing, reminders and reviews.
What happens when a plan payment fails?+
You get an alert, and the customer gets a message with a link to update their card.
Can you help with Local Services Ads?+
Growth includes LSA management. Google decides eligibility, and your ad spend is paid directly to Google.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other home services businesses we set up
Related: Missed-call text back · Alcreo Payments · CRM & pipeline · Automations · Google Local Services Ads · Websites
More customers on plans, and less time confirming visits.
Book a free 15-minute demo and we'll start building your website live on the call.
