A handyman CRM for quoting small jobs from photos and running the business from your phone.
When you're the one doing the work, the business side happens at night. Alcreo collects requests with photos so you can quote without driving out, lets customers book open slots, sends invoices they can pay by text and reminds past customers when it's time for seasonal work.
There's no shortage of work. There's a shortage of time to manage it.
Most handyman businesses are one or two people. These are the tasks that eat into evenings:
Calls while you're working
You can't answer with a drill in your hand, and many callers won't leave a voicemail.
Driving out to quote small jobs
A trip to look at a two-hour job costs time you could have billed.
Quotes that go quiet
You send a price and never hear back, often because the customer simply forgot.
Scheduling across a dozen text threads
Booking in separate conversations makes double-booking and forgotten appointments more likely.
Collecting payment
Checks and payment apps after the job take time and can feel awkward.
Customers who forget your name
You did good work last spring, but when the next project comes up, they search online again.
A simple system for a small home repair business
It runs from the mobile app, so you can send a quote or an invoice from the driveway.
A website that shows what you do
Pages for repairs, installs, painting, carpentry and property maintenance, with a request form on each page.
Quote requests with photos
Customers describe the job and upload photos, so you can price smaller jobs without a visit.
Missed-call text back
When you're working, callers get a text and can send details and photos.
All your jobs in one list
See each request, quote and booked job in one place instead of scattered texts.
Quote follow-up
A friendly reminder follows each quote and stops when the customer books or replies.
Online booking
Customers approve a quote and pick an open slot on your calendar, with reminders before you arrive.
Pay by text
Send the invoice by text with a pay link before you pack up your tools.
Seasonal reminders
Reminders about gutters, caulking, smoke detector batteries and winter prep keep past customers in touch.
Review requests
Customers get a review request with a direct link to your Google profile right after the job.
From a photo of a hole in the wall to a repeat customer
A homeowner needs a drywall patch before guests arrive and messages three handymen. Here's how it could go.
Customers who don't book get a seasonal check-in, so you're the first call next time.
This is an illustration of how the system can work, not a specific customer's results.
- Mon 7:50 PMRequest with photosThey upload two photos and describe the job. A reply confirms you got it.
- Tue 6:45 AMQuote sentYou quote from the photos before your first job.
- Tue 9:30 AMBookedThey approve and pick Thursday morning.
- ThuAdded to the listOn site, they ask you to rehang a door too. You add it to the invoice.
- ThuPaid and reviewedThe invoice goes out by text and is paid before you leave. A review request follows.
- Next fallRepeat jobA seasonal reminder leads to a gutter and weatherproofing job.
Set up for the customers you serve
Homeowners, landlords and small businesses each need a different flow.
Homeowners
Repairs, installs and to-do lists.
- Photo quote requests
- Online booking
- Pay-by-text invoices
- Seasonal maintenance reminders
Landlords and property managers
Repeat work across multiple properties.
- Work request forms per property
- Turnover job checklists
- Monthly invoicing
- Account notes and contacts
Small businesses
Offices and storefronts that need a go-to repair person.
- Service request forms
- Recurring maintenance visits
- Invoices with pay links
- Priority scheduling
Replace the texts, notes and payment apps
Most handyman businesses run on a personal phone, a notes app, a calendar and a payment app. It works until you get busy, and then requests start slipping.
Alcreo keeps requests, photos, quotes, booking, invoices, reviews and follow-up together, so nothing lives only in your text messages.
Alcreo connects with QuickBooks for invoicing and payments, and during setup we import your past customers so seasonal reminders and review requests can start right away.
Is Alcreo a good fit for your business?
It's built for owner-operators and small teams doing residential repair work.
A good fit if
- You quote many small jobs
- Requests are scattered across texts and voicemails
- You want to get paid before you leave
- You'd like past customers to come back
Probably not the right tool if
- You run large remodeling projects with subcontractors
- You need construction estimating or job costing
- You get all your work through a marketplace app
Texting customers who asked to hear from you
The guardrails are built in.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms.
Opt-outs honored automatically
STOP replies and email unsubscribes are honored right away.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
Policies that stay current
Growth includes an auto-updating privacy policy, terms and cookie consent for your website. On Launch it's a $20/month add-on.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your handyman business website could look like
A friendly, clear site that lists what you do and makes sending a request easy.
Service and city pages help you show up for searches like "handyman near me" and "drywall repair in [your city]." A clear list of services, photos of your work and real reviews help customers choose you.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your handyman business works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for handyman businesses
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with service pages
- ✓CRM, job pipeline and follow-up
- ✓Missed-call text back, booking and texting
- ✓Pay-by-text invoices and review requests
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with service and city pages
- ✓Seasonal and repeat-customer reminder buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each business type and area.
AI for the routine work, with your team in charge
For a one- or two-person business, AI takes care of the typing: drafting quote messages from your notes, replying to common questions and setting up seasonal reminders without an evening at the laptop.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "when a job is marked done, text the invoice with a pay link, then send a review request an hour after it's paid" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from handyman business owners
Don't see yours? Book a 15-minute call and ask us directly.
Can I run it from my phone?+
Yes. The mobile app lets you reply to messages, send quotes and invoices and check your schedule from the job site.
Can customers send photos for a quote?+
Yes. Request forms include photo uploads, so you can price small jobs without a visit.
Can I get paid by text?+
Yes. Send the invoice by text with a pay link, and customers pay by card from their phone.
Can I manage landlords with several properties?+
Yes. Keep notes and contacts per property, take work requests through a form and send monthly invoices.
Is this too much for a one-person business?+
It's designed for small operators. Most start with requests, quotes, booking and pay-by-text, and add reminders later.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other home services businesses we set up
Related: Missed-call text back · CRM & pipeline · Alcreo Payments · Scheduling · Automations · Websites
Fewer evenings on admin. More customers who call you back.
Book a free 15-minute demo and we'll start building your website live on the call.