A CRM for electricians that turns more calls into panel upgrades, EV chargers and generator installs.
Panel upgrades, EV chargers and generators all start with a site visit and end with a decision the homeowner takes time to make. Alcreo answers missed calls by text, books site visits online, collects photos of the panel ahead of time and keeps following up on the quote until the customer decides.
There's plenty of electrical work. The follow-up is what gets squeezed.
Most electricians are on a ladder or in a panel when the next lead comes in. These gaps are common:
Calls during a job
You're in an attic or working a panel. A text back lets the caller describe the issue without waiting for you to come down.
Quotes that take time to decide
Panel upgrades, generators and EV chargers are bigger decisions. Homeowners often gather a few quotes, and staying in touch helps.
Site visits without information
Showing up without knowing the panel age or garage layout can mean a second trip.
Invoices after the fact
Billing later means getting paid later.
No reason to call you back
A customer who called once about an outlet may not know you also install surge protection or EV chargers.
Few reviews
Happy customers rarely post a review unless someone asks before you leave.
Tools for an electrical contractor's front office
These handle the sales and communication around the job. Estimating and permitting stay in your current process.
A website built for local search
Pages for repairs, panel upgrades, EV chargers, generators, lighting and remodel wiring, plus pages for your service area.
Missed-call text back
Callers get a text within seconds and can reply with details or a photo.
Site visits booked online, with photos
Homeowners pick a time and upload photos of the panel or project, so you arrive prepared.
Quotes by stage and value
See every lead, quote and scheduled job, with the next step on each card.
Quote follow-up
Panel, generator and EV quotes get a follow-up schedule that stops when the customer replies or approves.
Deposits and pay-by-text
Collect deposits on approved projects and send invoices by text with a pay link when the work is done.
Upgrade offers to past customers
Reach customers who opted in about EV chargers, surge protection and generators at sensible times of year.
Permit and inspection reminders
Create tasks for permits and remind homeowners about inspection appointments.
Review requests after the job
Customers get a request with a direct link to your Google profile when the job closes.
From a new electric car to a charger on the garage wall
A homeowner just bought an EV and needs a Level 2 charger. Here's how the next two weeks could look.
Quotes that don't close move to a check-in list and future upgrade offers.
This is an illustration of how the system can work, not a specific customer's results.
- Day 1Form with a panel photoThey describe the car and garage and upload a photo of the panel. A confirmation goes out.
- Day 1Visit bookedThey pick a time. Reminders are scheduled.
- Day 3Panel needs workThe site visit shows the panel can't handle the load. You quote the charger and a panel upgrade.
- Day 7Still thinkingFollow-up reminds them of both options. They call with a question about the utility rebate.
- Day 9ApprovedThey approve and pay the deposit. A permit task is created.
- Day 16Installed and paidAfter install and inspection, the invoice goes out by text and a review request follows.
Set up for the work you want more of
Service calls, upgrades and commercial work each need a different flow.
Service and repair
Quick residential calls.
- Missed-call text back
- Online booking windows
- On-the-way texts
- Pay-by-text invoices
Upgrades and installs
Panels, EV chargers and generators.
- Site visits with photo uploads
- Quote follow-up
- Deposit collection
- Permit and inspection reminders
Commercial and builders
Repeat work with businesses and contractors.
- Bid tracking
- Account contacts
- Progress invoicing
- Lighting maintenance reminders
Keep how you estimate. Improve how you follow up.
If you use estimating, dispatch or work order software, keep it. Alcreo isn't an estimating tool.
What usually slips is the work before and after the job: answering missed calls, booking site visits, following up on quotes, collecting deposits and asking for reviews.
Alcreo connects with QuickBooks for invoicing and payments, and during setup we import your past customers so upgrade offers and review requests can start right away.
Is Alcreo a good fit for your electrical business?
It's built for residential electricians and small shops doing service and upgrade work.
A good fit if
- You do more panel, EV charger or generator work than you used to
- Bigger quotes don't get consistent follow-up
- You miss calls while working
- You want customers to send panel photos before a visit
Probably not the right tool if
- You need takeoff or bid estimating software
- Your work is mostly large commercial bids through GCs
- You need job costing and labor tracking
Texting that stays permission-based
Texting customers works when they've asked for it.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms.
Opt-outs honored automatically
STOP replies and email unsubscribes are honored right away.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
Policies that stay current
Growth includes an auto-updating privacy policy, terms and cookie consent for your website. On Launch it's a $20/month add-on.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your electrical contractor website could look like
A clean, credible site that makes booking a repair or an estimate simple.
Service and city pages help you show up for searches like "EV charger installation in [your city]" and "electrician near me." Your license details, service areas and real reviews help homeowners choose you.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your electrical contractor works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for electricians
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with service pages
- ✓CRM, quote pipeline and follow-up
- ✓Missed-call text back, booking and texting
- ✓Deposits, text-to-pay invoices and reviews
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with service and city pages
- ✓Quote follow-up and upgrade offer buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each service category and location.
AI for the routine work, with your team in charge
For electricians, AI is handy for answering the same questions every day, like whether you install a certain charger brand, and for drafting quote follow-ups. It doesn't give electrical advice or diagnose problems.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "when a panel or EV charger quote is sent, text on day 2, email on day 4 and create a call task on day 6" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from electrical contractors
Don't see yours? Book a 15-minute call and ask us directly.
Can customers send panel photos before the visit?+
Yes. Site visit forms include photo uploads, so you can see the panel or project before you arrive.
Can you follow up on bigger quotes?+
Yes. Panel upgrades, generators and EV chargers get a follow-up schedule that stops when the customer replies, approves or declines.
Can I collect deposits?+
Yes. Customers approve the quote with e-signature and pay a deposit online. Final invoices can be paid by text.
Does it replace my estimating or dispatch software?+
No. Keep those tools. Alcreo handles your website, lead response, booking, follow-up, payments and reviews.
Can you help with Local Services Ads?+
Growth includes LSA management. Google decides eligibility, and your ad spend is paid directly to Google.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other home services businesses we set up
Related: Missed-call text back · Google Local Services Ads · CRM & pipeline · Alcreo Payments · Automations · Websites
More site visits booked. More quotes followed through.
Book a free 15-minute demo and we'll start building your website live on the call.