Nail salon booking with fill reminders built in.
Nail clients come back every two or three weeks, as long as something reminds them. Alcreo lets clients book by service and tech, sends fill reminders on the right timing, handles bridal and birthday group bookings with deposits and sells gift cards online.
Nail clients return on a schedule, when something prompts them
Nail salons have repeat visits built in. These gaps cost bookings anyway:
Phones ringing mid-set
Techs can't answer while holding a client's hand, so callers book wherever someone picks up.
No-shows on busy days
Saturday slots are valuable, and a no-show leaves a station empty.
Fills that slip
Clients mean to book their fill and wait until a nail lifts or breaks.
Group bookings by message
Bridal parties and birthdays mean several guests, a deposit and a lot of back and forth.
Gift cards sold only in person
Gift cards sell well at holidays when people can buy them online.
Photos, but few reviews
Clients post their nails on social media but rarely leave a Google review unless asked.
Booking and repeat visits for a nail salon
The goal is simple: fewer missed calls, fewer empty stations and clients who come back on time.
A website that shows your sets
Service menus for manicures, pedicures, gel, acrylic and nail art, with a gallery and booking on every page.
Booking by service and tech
Clients choose services and their favorite tech, see open times and get reminders.
Fill reminders
Clients get a text when their fill is due, based on the service they had.
Group and party bookings
Bridal parties and birthdays book with a guest count and deposit in one request.
Deposits for detailed sets
Require a deposit or card on file for detailed art and group bookings.
DMs and texts in one inbox
Instagram, Facebook, text and web chat messages land in one inbox the salon can work from.
Gift cards online
Sell gift cards on your website for holidays, birthdays and Mother's Day.
Memberships
Offer monthly memberships for regular manicures or pedicures, billed automatically.
Review requests
After a visit, clients get a review request with a link to your Google profile.
From an Instagram DM to a regular fill client
Someone sees your nail art on Instagram and asks about a set. Here's how the next few months could go.
Clients who don't rebook get a check-in and an occasional seasonal offer.
This is an illustration of how the system can work, not a specific customer's results.
- Day 1DM answeredThe message lands in your shared inbox, and an automatic reply sends your booking link.
- Day 1BookedThey book a full set with art and leave a deposit. They attach an inspiration photo.
- Day 5First setYour tech sees the photo on the booking before they arrive. A review request follows.
- Day 17Fill reminderA text reminds them their fill is due. They don't reply.
- Day 20BookedA second reminder lands, and they book for Saturday.
- OngoingRegularThey book fills ahead, and reminders keep them on schedule.
Set up for the way your salon runs
Full-service salons, nail art studios and solo techs each need a different setup.
Full-service salons
Several techs and walk-ins.
- Booking by service and tech
- Walk-in and waitlist handling
- Gift card sales
- Salon-wide review requests
Nail art studios
Detailed sets and longer appointments.
- Inspiration photo uploads
- Deposits for art sets
- Portfolio gallery
- Fill reminders
Solo nail techs
One station, no front desk.
- Online booking with deposits
- Automatic reminders
- Card or text payments
- Instagram DM inbox
Keep what works. Add fill reminders and follow-up.
Some salons want to keep their booking or POS system. Alcreo can run alongside it for your website, messages, fill reminders and reviews.
Other salons move booking, deposits, gift cards and marketing into Alcreo so each client's history lives in one place.
During setup we import your client list so fill reminders and review requests start right away.
Is Alcreo a good fit for your salon?
It works for solo techs, nail art studios and full-service salons.
A good fit if
- Clients wait too long between fills
- Group bookings take a lot of messaging
- You want to sell gift cards online
- Calls go unanswered while techs are working
Probably not the right tool if
- You're walk-in only and don't want online booking
- You need supply inventory management
- Your current salon software already handles reminders and groups well
Fill reminders clients agreed to
Reminders and offers work best when clients asked for them.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms.
Opt-outs honored automatically
STOP replies and email unsubscribes are honored right away.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
Policies that stay current
Growth includes an auto-updating privacy policy, terms and cookie consent for your website. On Launch it's a $20/month add-on.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your nail salon website could look like
A bright site that shows your best sets and makes booking quick.
Service and city pages help you show up for searches like "nail salon near me" and "gel x nails in [your city]." A gallery of real sets, a clear menu and reviews help clients choose you.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your nail salon works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for nail salons
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with service pages and gallery
- ✓CRM, client pipeline and follow-up
- ✓Online booking, social inbox and texting
- ✓Deposits, gift cards, fill reminders and reviews
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with service and city pages
- ✓Fill reminder, holiday and referral buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each business type and area.
AI for the routine work, with your team in charge
In a nail salon, AI can answer the questions that come in all day, like pricing for a full set, how long gel-X lasts or whether you take walk-ins, and draft fill reminders in your salon's tone.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "two weeks after a gel or acrylic set, text the client a fill booking link, then send a reminder three days later" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from nail salon owners
Don't see yours? Book a 15-minute call and ask us directly.
Can clients book their favorite tech online?+
Yes. Clients choose services and a tech, see open times and get reminders by text and email.
How do fill reminders work?+
Clients get a text when their fill is due, based on the timing you set for each service. It stops when they book.
Can I take group bookings with a deposit?+
Yes. Group requests include a guest count and deposit, and the organizer gets confirmations and reminders.
Can I sell gift cards online?+
Yes. Gift cards can be bought on your website and redeemed at the salon.
Can I keep my current booking app?+
Yes. Alcreo can run alongside it for your website, reminders and reviews, or replace it entirely.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other beauty & personal care businesses we set up
Related: Scheduling · Business texting · Alcreo Payments · Automations · CRM & pipeline · Websites
Fuller stations and fills booked on time.
Book a free 15-minute demo and we'll start building your website live on the call.