Online booking, client follow-up and a better way to keep your chairs full.
Salon schedules depend on a few things going right: clients booking the right stylist, showing up for long color appointments and coming back on time. Alcreo gives your salon online booking by stylist, deposits for longer services, a waitlist for cancellations and rebooking reminders timed to each service.
Stylists are booked solid until a few things go wrong at once
Salons lose time to a handful of familiar problems:
No-shows on long appointments
A two-hour color appointment that doesn't show up leaves a stylist with nothing to fill it.
DMs while you're mid-foil
New clients message on Instagram during a service, and by the time someone replies they've booked elsewhere.
Prime openings that stay empty
A Saturday cancellation opens a great slot, and there's no fast way to offer it.
Clients who leave without rebooking
Color and cuts run on a schedule, but clients who don't book before they leave often wait months.
New clients who don't return
A first visit goes well, but nobody follows up to make it a habit.
Reviews and referrals left unasked
Happy clients rarely post a review or mention you to a friend unless asked.
Booking and client care for a salon
If you're happy with your POS, it can stay. These tools focus on booking, follow-up and the client relationship.
A website that shows your work
Service pages for cuts, color, extensions and treatments, stylist bios and a portfolio, with booking on every page.
Booking by stylist and service
Clients choose a stylist and service, see real availability and get reminders by text and email.
Deposits and card on file
Require a deposit or card for longer services, and show your cancellation policy at booking.
Waitlist texts for cancellations
When someone cancels, clients on the waitlist get a text so the chair fills quickly.
DMs and texts in one inbox
Instagram, Facebook, text and web chat messages land in one inbox the whole salon can work from.
Rebooking reminders by service
Clients get a nudge when their next color or cut is typically due, based on intervals you set.
New-client follow-up
After a first visit, new clients get a thank-you, care tips and an easy way to book again.
Memberships, packages and gift cards
Sell blowout memberships, treatment packages and gift cards online.
Reviews and referral offers
After a visit, clients get a review request and a referral offer to share with friends.
From an Instagram DM to a regular
Someone sees a balayage post from your salon and sends a DM on a Tuesday night. Here's how the next few months could go.
Clients who don't rebook get a friendly check-in and an occasional seasonal offer.
This is an illustration of how the system can work, not a specific customer's results.
- Tue 9:40 PMDM answeredThe message lands in your shared inbox, and an automatic reply sends your booking link.
- Tue 9:50 PMBooked with depositThey book a Saturday color appointment and leave a deposit. Reminders are scheduled.
- FriRunning lateThey text that they're stuck at work. Your stylist shifts the start time by text.
- SatFirst visitYour stylist sees their notes and inspiration photos before they arrive. A thank-you and review request follow.
- Week 7Rebooking nudgeAs their color comes due, a text with a booking link goes out. They book.
- OngoingRegularThey start booking appointments ahead, with reminders running on their own.
Set up for the way your salon runs
Commission salons, booth renters and solo stylists each need a different setup.
Commission and team salons
Several stylists and a front desk.
- Booking by stylist and service
- Shared inbox for the front desk
- Waitlist texts
- Salon-wide review requests
Booth renters and suites
Independent stylists under one roof.
- Separate calendars per stylist
- Individual payment setups
- Personal rebooking reminders
- Stylist portfolio pages
Color and extension specialists
Longer, higher-value services.
- Consults with inspiration photos
- Deposits for long appointments
- Maintenance reminders
- Aftercare instructions
Keep what works. Improve rebooking and follow-up.
Some salons want to keep their current booking or POS system. That's fine. Alcreo can run alongside it for your website, messages, rebooking reminders and reviews.
Other salons move booking, deposits, payments and marketing into Alcreo, so each client's history lives in one place, from their first DM to their tenth appointment.
Calendars sync with Google, Outlook and iCloud, and during setup we import your client list so rebooking reminders and reviews start right away.
Is Alcreo a good fit for your salon?
It works for solo stylists, suites and salons with a small team.
A good fit if
- No-shows on long services cost you money
- Clients leave without rebooking
- DMs go unanswered during busy days
- You want a website with stylist bios and a portfolio
Probably not the right tool if
- You need product inventory and commission payroll
- Your salon software already handles rebooking and waitlists the way you want
- You're part of a chain that requires corporate software
Reminders clients asked for
Clients appreciate a reminder they agreed to receive.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms.
Opt-outs honored automatically
STOP replies and email unsubscribes are honored right away.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
Policies that stay current
Growth includes an auto-updating privacy policy, terms and cookie consent for your website. On Launch it's a $20/month add-on.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your salon website could look like
A stylish site that shows your work and lets clients book their stylist in a few taps.
Service and city pages help you show up for searches like "hair salon near me" and "balayage in [your city]." Portfolio photos, stylist bios and real reviews help new clients choose you.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your salon works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for hair salons
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with service and stylist pages
- ✓CRM, client pipeline and follow-up
- ✓Online booking, social inbox and texting
- ✓Deposits, rebooking reminders and reviews
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with service and city pages
- ✓Rebooking, new-client and referral buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each business type and area.
AI for the routine work, with your team in charge
In a salon, AI is most useful for answering DMs while everyone's busy, like pricing ranges, parking or which stylist does extensions, and for drafting rebooking texts that sound like your salon.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "six weeks after a color appointment, text the client a rebooking link with their stylist, then email a reminder five days later" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from salon owners
Don't see yours? Book a 15-minute call and ask us directly.
Can clients book a specific stylist online?+
Yes. Clients choose a stylist and service, see real availability and get reminders by text and email.
Can I require deposits?+
Yes. Require a deposit or card on file for any service and show your cancellation policy at booking.
How do rebooking reminders work?+
Clients get a nudge when their next service is typically due, based on the interval you set for each service. It stops when they book.
Does it work for booth renters?+
Yes. Each stylist can have their own calendar and payment setup.
Can I keep my salon software?+
Yes. Alcreo can run alongside it for your website, messages, rebooking and reviews, or replace its booking entirely.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other beauty & personal care businesses we set up
Related: Scheduling · Business texting · Automations · Alcreo Payments · CRM & pipeline · Websites
Fuller chairs, fewer no-shows and clients who rebook.
Book a free 15-minute demo and we'll start building your website live on the call.