A tire shop website and CRM that books more installs and brings customers back for rotations.
Tire customers shop around on price, then they disappear until the next flat. Alcreo texts back callers during a rush, follows up on tire quotes, lets customers book installs online and sends rotation, alignment and changeover reminders on schedule.
Tire customers come back, when something reminds them
Tire shops get busy quickly and quiet just as fast. These are the gaps:
Calls missed during a rush
The first cold snap or a holiday weekend fills the phone, and missed callers go elsewhere.
Price shoppers without follow-up
Customers call for a quote, compare prices and never hear from you again.
Rotations nobody remembers
Customers forget rotations and alignments, and the visit goes to a quick-lube.
Seasonal changeovers by phone
Winter and summer swaps turn into a scheduling scramble each year.
Phone-only booking
Customers who want to book an install at night can't.
Few reviews
Customers are glad to be back on the road but rarely post a review unless asked.
Booking and reminders for a tire shop
Inventory and point of sale stay in your current system. These tools handle the calls, quotes and reminders around them.
A website built for local search
Pages for new tires, flat repair, alignment, rotation, TPMS and seasonal changeovers, plus pages for your area.
Missed-call text back
When the counter is busy, callers get a text with a link to book or request a quote.
Online install booking
Customers book installs, rotations and alignments online with reminders.
Tire quote follow-up
Customers who received a quote get a polite follow-up before they buy elsewhere.
Rotation and alignment reminders
Customers get reminders based on their last service.
Seasonal changeover reminders
Winter and summer changeover reminders go out on schedule with a booking link.
Pay by text
Send invoices by text with a pay link.
One inbox for messages
Texts, emails, web chat and Facebook messages land in one inbox.
Review requests
After service, customers get a review request with a link to your Google profile.
From a price-check call to a regular rotation customer
A driver needs four new tires before a road trip and calls three shops. Here's how it could go.
Customers who buy elsewhere still get seasonal reminders if they opted in.
This is an illustration of how the system can work, not a specific customer's results.
- Mon 12:10 PMMissed callThe counter is busy. The caller gets a text and replies with their tire size.
- Mon 12:25 PMQuote sentYou text a quote with two options. Follow-up starts.
- TuePrice questionThey mention a cheaper quote online. You explain installation and road hazard coverage, and they book.
- ThuInstalledTires are installed and paid. A review request goes out.
- Month 6Rotation reminderA reminder goes out and they book a rotation.
- Next fallSeasonalA changeover reminder brings them back for an alignment check.
Set up for the way your shop works
Retail tire sales, tire service and fleet accounts each need a different flow.
Retail tire sales
Price-shopping customers.
- Quick quote replies
- Quote follow-up
- Online install booking
- Review requests
Tire service
Rotations, alignments and repairs.
- Rotation reminders
- Alignment check reminders
- Flat repair booking
- Pay by text
Fleet and commercial
Business vehicles and work trucks.
- Fleet service scheduling
- Account contacts
- Monthly invoicing
- Service history notes
Keep your tire POS. Add follow-up and reminders.
Inventory, ordering and point of sale stay in your tire or shop software. Alcreo doesn't replace it.
What shop software often doesn't do well is the marketing around service: missed calls, quote follow-up, rotation and seasonal reminders and review requests.
Alcreo connects with QuickBooks for invoicing and payments, and during setup we import your customer list so reminders and seasonal campaigns can start right away.
Is Alcreo a good fit for your shop?
It's built for independent tire shops and tire and service centers.
A good fit if
- Calls go unanswered during rushes
- Quote requests rarely get followed up
- Customers forget rotations
- Seasonal changeovers are hard to schedule
Probably not the right tool if
- You need tire inventory or wholesale ordering
- You're part of a chain with required systems
- Your POS already handles reminders and booking well
Reminders customers asked for
Rotation and seasonal reminders work when customers opted in.
Consent on every form
Forms include clear, unchecked texting consent with links to your privacy policy and terms.
Opt-outs honored automatically
STOP replies and email unsubscribes are honored right away.
Registered business texting
We help you register your number for A2P 10DLC, which mobile carriers require for business texting from local numbers.
Policies that stay current
Growth includes an auto-updating privacy policy, terms and cookie consent for your website. On Launch it's a $20/month add-on.
This is general information, not legal advice. Talk to your own advisor about the rules that apply to your business and your state.
What your tire shop website could look like
A simple site that makes getting a tire quote or booking an install quick.
Service and city pages help you show up for searches like "tire shop near me" and "wheel alignment in [your city]." Clear services, brands you carry and reviews help drivers choose you.
What happens after you sign up
You don't have to learn the software on your own. Here's what the first week looks like.
One onboarding call
We learn how your tire shop works today, which tools you're keeping and what to fix first.
Your website and phone number
We build your website or connect your current one. Keep your number by forwarding or porting it, or get a new local number.
Your contacts and starter setup
We import your contacts, load the standard pipeline and turn on the starter automations that fit. You can rename stages and edit messages any time.
Live in under a week, with support after
Most accounts are running in under a week, though texting registration depends on the carriers. After launch, support helps when you want to change something.
Plans for tire shops
Both plans are month-to-month, set up for you, and your first 30 days are free.
Launch
$497 setup · first 30 days free
- ✓5–6 page website with service pages
- ✓CRM, customer pipeline and follow-up
- ✓Missed-call text back, booking and texting
- ✓Quote follow-up, reminders and reviews
- ✓Unlimited AI agents (fair use)
- ✓Up to 5 users
- ✓Compliance add-on: +$20/month
Growth
$997 setup · first 30 days free
- ✓Up to 35-page SEO website with service and city pages
- ✓Seasonal, rotation and review buildout
- ✓Everything in Launch
- ✓3 website edits every month
- ✓Unlimited users and priority support
- ✓Compliance included
Phone, texting, email and AI usage is billed separately based on what you use. If you cancel in the first 30 days, there's no monthly charge, but the setup fee isn't refunded. Moving from Launch to Growth costs the $500 difference in setup fees. Google ad spend is paid directly to Google. Google decides Local Services Ads eligibility for each service category and location.
AI for the routine work, with your team in charge
For a tire shop, AI can answer quick questions during a rush, like whether you have a size in stock (with the answer your team provides) or how long an install takes, and set up seasonal reminders in a few minutes.
You decide what AI handles. Anything that needs judgment, or a personal touch, stays with your team.
Describe a workflow in plain English
Type something like "six months after a tire install, text the customer a rotation reminder with a booking link, then email a week later" and the AI builder drafts the automation. You review it, adjust the timing or wording, and turn it on.
An assistant for routine questions
AI agents can answer common questions, collect details and book appointments by chat or text, in many languages. You decide what they say and when a person takes over.
Help drafting messages
Draft reminders and replies faster, then edit them to sound like your business.
Help when you want to change something
We show you the AI tools during onboarding, and support can help you adjust an automation later instead of starting over.
Questions from tire shop owners
Don't see yours? Book a 15-minute call and ask us directly.
What happens when we miss a call?+
Callers get a text and can reply with their tire size or book online.
Can you follow up on tire quotes?+
Yes. Customers who got a quote get a follow-up before they buy elsewhere, and it stops when they book.
How do rotation reminders work?+
Customers get reminders based on their last service date and the interval you set.
Does it replace my tire POS?+
No. Inventory and point of sale stay in your shop software. Alcreo handles your website, calls, booking, reminders and reviews.
Can you run seasonal changeover reminders?+
Yes. Winter and summer reminders go out on schedule with a booking link.
How long does setup take?+
Most businesses are up and running in under a week, starting with one onboarding call. Texting registration is approved by the mobile carriers, and their timing varies.
Can I keep my phone number and my current website?+
Yes. We can forward or port your number, or set up a new local one. If you like your current website, we can connect it to your account at the same plan price.
What does it cost, and what's billed separately?+
Launch is $297 a month plus a $497 setup fee. Growth is $597 a month plus a $997 setup fee. Both are month-to-month with the first 30 days free. Phone, texting, email and AI usage is billed separately based on use.
What happens if I cancel?+
Cancel in the first 30 days and there's no monthly charge, though the setup fee isn't refunded. After that there's no long-term contract. Closed accounts are paused for 30 days, and we'll send your contacts and website code on request. Your domain stays yours.
Other automotive businesses we set up
Related: Missed-call text back · Automations · Scheduling · Google Local Services Ads · CRM & pipeline · Alcreo Payments
More installs booked, and customers back for every rotation.
Book a free 15-minute demo and we'll start building your website live on the call.